![]() Not to mention again, I dropped it off little before 8:00 am and I was the first customer. He was rude to begin with, tells me that they were busy with city of Houston and had no time to call me and couldn't perform diagnostics to the vehicle as there were other vehicles in line. I had asked for the manager (David Roads) and walked into his office. Walk in, Jeep is sitting outside by the cashier. I waited till 2 pm and decided to Uber and find out in person. That was around 10: 30 am, I waited till 1:00 pm, I still did not get any call. No call for an hour and half, so I called back and he tells me that manager is busy and according to manager, brake fluid flush would not fix the issue, it would need further diagnostics and they think it is master cylinder which they would give me a quote soon and manager would call to discuss per my request. He connects to manager line, after few rings he picks it back and tells me that manager is on an other call and manager would call me in 5-10 mins. He kept repeating the same thing despite me trying to explain so at that point I requested to talk to the manager. I explained again that, I had no issues for almost two years since I owned the vehicle and after I get new set of brakes this issue showed up. I refused his proposal because it's guess work and literally gambling with my money. So he quotes me 179$ for break fluid flush. If it doesn't then it might be master cylinder which needs to be changed. So they think brake fluid is dirty and would need to be flushed which might fix the issue. I get a phone call two hours later and he tells me that everything checked out fine with inspection, no codes showed and mechanic drove around to test and comes out with nothing. I took it to the service department on 10/08/19 at 8:00 am and explained the situation, he (Juan Reyna) said that he would get back to me once they figure out in couple of hours. Few days later, it occurred in two separate occasions. After pumping few times, brake lever engaged, so I though it was one time occurrence because of new break job. Then, turned it back on to test the brakes. It was almost an accident, I pulled over immediately and inspected for break fluid leaks and fluid level. Imagine this was in traffic driving on 59 South, I somehow managed to steer away from hitting the front vehicle. While I was driving couple of days after the break job, break lever did not engage and hit the floor board. Every time I take my jeep for service, they are salesmen trying to sell me some kind of PM.įew weeks ago I got new set of rear breaks installed from them. I had noticed since year or so that customer service especially in the service department was going downhill. All regular maintenance and services for both the jeeps were done at this location. (I wanted to go to JJ, too, but could never make it work with their hours because of my dumb job.I have been customer for 6 years and bought two Jeeps from them. When I was getting estimates for body work, I went to three places and Demo's was the lowest. I'd at least stop by and get an estimate if I were you. I mentioned the oil light was also flashing off and on and he checked my oil, told me to go back to the place I just had an oil change, have them top it off, not to pay them anything, and then come back after they'd cleared some more cars so I didn't have to go without. ![]() The guy said he'd have to have it for two days before he could take a look at it because they were so backed up, but asked me to pop my hood and asked a bunch of questions about how it was running. I tried to drop my car off with them for a check engine light problem recently. I'm always alone when I go there, and I never feel like they've tried to screw me over because I'm a woman. They're in Rice Village, they've been there for a really long time. I think you're looking for /u/jj_autobodyhouston.īut also I'm putting in a vote for Demo's. Original subreddit logo by oncheosis, new version by ryushe, header background from AintAintAWord, sidebar image from unknown Please search before asking generic questions.Upcoming official meetups are also listed in the header of this page!.Check out the Houston Socials subreddit for meetup information.Moving to Houston? Need help? Read this first before posting questions! Also, read this advice for new Houstonians.Wednesdays 5:30 PM Board Games at Watershed HTX.
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